Legal notice

This legal notice is provided in accordance with the laws and regulations applicable to businesses established in Germany and selling to customers in Germany and the United Kingdom, including applicable German, EU, UK e-commerce, tax, and consumer protection requirements.

Company Information

Company Name: Bonsanto
VAT Number: DE319357313
Address: Niederwindhagener Str. 56, 53578 Windhagen, Germany
Phone: +49 2224 9017222
Email: info@bonsanto.com

Shipping Information

Bonsanto ships products to Germany and the United Kingdom.

Germany Shipping

Standard shipping is available for €5.99 on orders from €0.01 to €99.99.
Free standard shipping is available for orders of €100.00 and above.
Estimated delivery time for standard shipping: 3–5 business days.

United Kingdom Shipping

Standard shipping is available for €17.38.
Estimated delivery time: 3–5 business days.

Please note that delivery times are estimates and may vary depending on carrier processing, customs checks, public holidays, weather conditions, or other circumstances outside our control.

VAT Information and Import Fees

VAT Number: DE319357313

Where required by applicable tax regulations, VAT may be charged in accordance with the destination country requirements.

For customers in Germany, applicable VAT and taxes will be handled in accordance with German and EU tax regulations.

For customers in the United Kingdom, please note that products are shipped from Germany to the United Kingdom. For orders with a total consignment value of £135 or less, UK VAT may be collected at checkout where required by UK VAT regulations. For orders exceeding £135, import VAT, customs duties, or carrier handling fees may be charged by the carrier or UK customs authorities at the time of delivery.

Any applicable import duties, customs fees, taxes, or handling charges are the responsibility of the customer unless clearly stated otherwise at checkout.

Website Information Disclaimer

Although Bonsanto makes every effort to ensure that the information on this website is accurate, complete, and up to date, Bonsanto does not guarantee that all website content will always be free from errors, omissions, or outdated information.

Product information, pricing, availability, shipping details, delivery estimates, and website content may be updated or changed where necessary. Customers are encouraged to review product details, order information, shipping information, and policy pages carefully before placing an order.

Use of this website and reliance on its content is at the user’s own discretion and responsibility, subject to applicable consumer protection laws.

Product Information

Bonsanto aims to provide clear and accurate product information, including product images, descriptions, pricing, availability, and relevant product details. Minor differences may occur due to screen settings, product updates, supplier changes, or packaging variations.

Customers should review all available product information before purchasing. If you have any questions about a product before placing an order, please contact us at info@bonsanto.com.

Intellectual Property

All trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, website design, layout, and other content made available through this website are owned by Bonsanto, its affiliates, partners, or licensors.

These materials are protected by applicable German, European Union, United Kingdom, and international copyright, trademark, design, patent, and other intellectual property laws. No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Bonsanto, unless permitted by applicable law.

Consumer Dispute Resolution

The European Online Dispute Resolution platform has been discontinued as of 20 July 2025. Customers who have a concern regarding an order are encouraged to contact Bonsanto directly at info@bonsanto.com so we can review the matter and respond within one business day.

Where applicable, consumers may also seek assistance through relevant consumer advice or dispute resolution bodies in their country of residence.

Applicable Law

This legal notice and the use of this website shall be governed by and construed in accordance with the laws of Germany, without prejudice to any mandatory consumer protection rights available under the laws of the customer’s country of residence.

Any disputes arising from the use of this website or transactions carried out through this website shall be handled in accordance with applicable legal jurisdiction requirements.

Contact Information

If you have any questions or comments regarding this legal notice, you can contact us by email at info@bonsanto.com or by phone at +49 2224 9017222.